Streamlined Administration for
Modern Home Care Agencies
We provide end-to-end coordination services that handle the complexities of NY state compliance, payroll, and scheduling so you can focus on providing quality care.
Our Services
Our specialized administrative modules are designed specifically for the unique regulatory landscape of New York STATE home care providers.
Billing & Revenue Cycle Management
We manage the full billing lifecycle from claim preparation to final payment posting ensuring faster reimbursements and reduced claim errors.
- Claim preparation using verified data
- Electronic claim submission
- Payment posting and reconciliation
- Denial management and appeals
- Coordination with payers and MCOs
Intake & Eligibility Management
We ensure accurate patient onboarding by verifying eligibility and managing authorizations before services begin.
- Intake data entry and verification
- Insurance eligibility validation
- Authorization tracking and management
- Support for compliance and audit readiness
- Coordination with intake systems
Human Resources Administration
We provide structured HR support to manage employee records, compliance, and administrative workflows efficiently
- Employee onboarding and documentation
- Credential and license tracking
- Compliance monitoring and record management
- HR system coordination
- Workforce documentation organization
Payroll Management
Our payroll services are fully aligned with EVV and billing data to ensure accurate and compliant employee compensation.
- Payroll processing and review
- Payroll system coordination
- Overtime, PTO, and deductions calculation
- Payroll reporting and audit support
- Alignment with billing and HR records
EVV & HHAeXchange Management
Full lifecycle management of your aide workforce. From initial certification tracking to ongoing annual compliance and performance reviews.
- EVV compliance monitoring
- In-Service Education
- Visit verification management
- Timesheet and EVV data reconciliation
- Error resolution and workflow optimization
Systems & Workflow Support
We have hands-on experience working with industry-standard systems including HHAeXchange, Empeon, ExcelForce, Smart Data Stream, Bolt Intake, and Inovalon
- Troubleshooting and issue resolution
- Data validation and accuracy checks
- Workflow optimization across systems
- Ongoing system monitoring and support
Platforms & Systems We Work With
Our team has hands-on experience with leading home care platforms and operational systems, allowing us to integrate seamlessly into your existing workflows.
Frequently Asked Questions
Q1: Do you work with our existing home care software systems?
Yes, we integrate seamlessly with your current systems, including platforms like HHAeXchange, Empeon, ExcelForce, and other industry tools. Our goal is to work within your existing workflows while improving efficiency and accuracy.
Q2: What services do you provide for home care agencies?
We provide end-to-end operational support, including billing and revenue cycle management, payroll processing, EVV management, intake and eligibility, HHA Coordination, and administrative support services tailored to home care agencies.
Q3: Can you manage the full billing process?
Yes, we handle the entire billing lifecycle—from claim preparation and submission to denial management, payment posting, and accounts receivable follow-up—helping improve cash flow and reduce delays.
Q4: How do you ensure compliance with regulations?
All of our processes follow HIPAA-compliant workflows and industry standards. We implement structured, process-driven systems to ensure data security, accuracy, and regulatory compliance.
Q5: Do you offer scalable services as our agency grows?
Yes, our services are designed to scale with your agency. Whether you are a new agency or an established provider, we adjust our support to match your operational needs and growth.
Q6: How does your payroll process work?
Our payroll process is fully integrated with HHA Exchange Managing, EVV and timesheet data. We reconcile hours, verify accuracy, and ensure proper calculation of wages, overtime, and deductions to maintain compliance and timely payments.
Q7: Will your team work as part of our agency?
Yes, we operate as an extension of your team. We align with your workflows, systems, and processes to provide seamless operational support without disrupting your current structure.
Ready to Optimize Your Agency?
Ready to make a change? We’re here to help you every step of the way. Discover the solutions you need to achieve your goals. Connect with us and let’s get started together!